The Energy Saving Centre Limited (“Us”/ “We”) are specialists in the collection and provision of consumer data for marketing purposes and we are committed to protecting and respecting your privacy. We work with many of the UK’s leading brands to help them target their offers more precisely by collecting key purchasing information on their behalf. We provide such organisations with the key information they need to better target their products and services.
This Privacy Policy sets out the data processing practices carried out using the Internet and any other electronic communications networks by Us as well as data collected on our behalf for third-party marketing. If you have any queries or requests concerning your personal information and how we process it, please contact The Data Protection Officer at compliance@theenergysavingcentre.co.uk.
All data we capture will be used and held in accordance with the Data Protection Act 2018.
This Privacy Policy also sets out the lawful basis on which any personal data we collect from you, or that you provide to us, will be used, and processed by us. For the purposes of the Data Protection Act 2018 (the“Act”), the data processor is The Energy Saving Centre Limited, Company No. 14321259. Registered in England. Registered Office: Vaughan Chambers, Vaughan Road, Harpenden, United Kingdom, AL5 4EE.
“Discount Den Deals” is a trading names of The Energy Saving Centre Limited, registered in England and Wales under Company number: 14321259 and whose registered address is Vaughan Chambers, Vaughan Road, Harpenden, United Kingdom, AL5 4EE. ICO registration number ZB391073
Information collected through this website
We collect information from visitors to this website using ‘contact us’ webpages. We collect your details when you email us with an enquiry or contact us directly by telephone on the contact numbers provided on our website.
Our Websites:
www.theenergysavingcentre.co.uk
www.discountdendeals.co.uk
The personal information we collect includes your name, email address, contact telephone numbers, postal address.
How we use your Personal Information
We use personal information collected via this website for the purposes of:
Sharing your Data for Marketing Purposes
We will share your information according to the preferences you submitted via email or when you contact us by telephone. Your information may be used to send you details of products or services that we and our third-party marketers offer that have been identified as likely to be of interest to you. This will only be in accordance with the preferences that you indicated when you contacted us by email or called us on the contact number provided and in accordance with our lawful basis (below).
If you would like to change these preferences at any point, please email us at compliance@theenergysavingcentre.co.uk
Alternatively, you can write to us at: The Energy Saving Centre Limited; Vaughan Chambers, Vaughan Road, Harpenden, United Kingdom, AL5 4EE.
If you decide to change your marketing preferences or opt-out of receiving marketing from our contracted partners, or to unsubscribe from our database, you may contact us at The Energy Saving Centre Limited ; Vaughan Chambers, Vaughan Road, Harpenden, United Kingdom, AL5 4EE or email us at compliance@theenergysavingcentre.co.uk. You must include your name, address, e-mail address and clear instructions regarding the changes you require.
Our Lawful Basis for Processing your Data
Your data must be processed using one of the valid legal bases defined by the General Data Protection Regulations (GDPR). When you provide your personal data, we process it using two different legal bases depending on the purpose, either consent or legitimate interest. We will never switch from one legal basis to another without your permission. The different purposes are summarised in the table below:
Purpose | For use by ourselves | For use by third parties (our clients and sponsors) |
Marketing – by email | Consent | Consent – but only when you provide specific consent for a named organisation. |
Marketing – by SMS | Consent | Consent – but only when you provide specific consent for a named organisation. |
Marketing – telephone | Legitimate Interest – where your number is not registered on the Telephone Preference Service and the service being marketed is not subject to a cold-calling ban. | Legitimate Interest – where your number is not registered on the Telephone Preference Service and the service being marketed is not subject to a cold-calling ban. |
Marketing – by post | Legitimate Interest – where you are registered on the Mailing Preference Service we will ask for your specific consent. | Legitimate Interest – where you are registered on the Mailing Preference Service we will ask for your specific consent. |
Tracing, ID verification and credit reference | Legitimate Interest | Legitimate Interest |
Profiling and analytics | Legitimate Interest | Legitimate Interest |
Consent
In short this is where you consent to a specific organisation to contact you by a specific communication channel(s), for a specific reason, which in the context of our processing will be for marketing purposes. When we ask for your consent, we will do so by giving you the opportunity to tick a box online or answer a question on the phone. You are never obliged to give consent and you can of course withdraw your consent at any time as detailed throughout this policy.
Examples of where we use consent:
When we obtain your consent, we will explain who the consent is for (i.e. which brand or organisation), how you will be contacted (by email, SMS or phone) and why (e.g. to provide a cheaper quote). We will provide your information to the brand or organisation who may only use your personal information for the purposes that you have provided your consent for.
Once you have given your consent, you can still control whether or not you continue to receive communications from us, or from third-party marketers.
Legitimate Interest
As a direct marketing organisation, we process personal information for various legitimate business purposes which include some or all of the following:
Our legitimate business purposes relate to the following activities:
We may process your data in the following ways:
For all types of processing, we apply various measures to carefully protect your privacy rights. In considering the most appropriate legal basis, The Energy Saving Centre Limited conduct Legitimate Interest Assessments. These are detailed evaluations of each type of data processing activity to ensure that we have balanced the need of the processing against the rights of the individual to ensure minimal privacy impact
Disclosures
We may disclose your personal information to other third parties when obliged to do so by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal or civil investigation and to the following:
Opting out or restricting Processing
Calls – To withdraw your consent for live or automated calls, you can add your name to the Telephone Preference Service which is maintained at this website address: www.tpsonline.org.uk
Post -You can withdraw your consent for postal marketing from anyone by adding your details to the Mailing Preference Service. For more details please go to www.mpsonline.org.uk
E-mail or SMS (text message) – You can unsubscribe from receiving e-mail or SMS marketing communications from any individual third party by using the instructions in any email communication such third party sends you (usually an ‘unsubscribe’ or ‘STOP’ link).
You can also opt out at any time from communications via any of the methods described by e- mailing us at compliance@theenergysavingcentre.co.uk. Please note that such opt-out will only apply to communications from those third parties with whom we have a business relationship. If you opt out this way, you may still receive communications from third parties with whom we have no relationship.
Useful Links
The Direct Marketing Association: www.dma.org.uk
The Information Commissioner: www.ico.org.uk
Marketing Sectors we provide data to
Groups of recipients within specific industry sectors listed below:
Industry Sector | Examples include, but not limited to: |
Automotive | e.g. car manufacturers, test drives, servicing, breakdown cover |
Charity | e.g. animal welfare, disaster relief, children’s medical, elderly, environmental, health |
Gaming | e.g. bingo, betting, competitions, lottery |
Leisure | e.g. food & drink, events, museums, cinema |
Financial Products | e.g. banking, credit cards, investments, loans, mortgages, debt management |
Insurance | e.g. car, home, life, medical, pet, income protection, travel, warranty products. |
Health / Mobility | e.g. fitness, beauty, opticians, hearing, care homes, mobility |
Home Improvements | e.g. house moving, blinds & curtains, insulation, boilers, conservatories, doors & windows, extensions, gardens, solar panels. |
Wills | e.g. writing new Wills or reviewing existing Wills |
Funeral Plans | e.g. to arrange and pay for a funeral in advance |
Mail Order | e.g. catalogues, online retailers |
Market Research | e.g. to gather information about consumers’ opinions and preferences |
Media | e.g. online, television, radio, newspapers, magazines |
Retail | e.g. fashion, groceries, electrical goods, comparison sites, discounts, FMCG |
Telecoms | e.g. landline, mobile phones, broadband, digital TV |
Travel | e.g. long haul holidays, city breaks, flights, UK breaks, accommodation |
Education | e.g. online tutoring, personal development, academic camps. |
Utilities | e.g. gas & electricity switching, other household utilities such as water |
From time to time, we also supply data to these sectors via agencies/brokers. We ensure that these agencies/brokers are reputable firms. When we share data with organisations by industry sector, we do so using our legitimate interests.
Marketing Service Providers:
These are companies who collect data from Data providers, such as ourselves, and help their clients tailor products and services which best suit your needs. The Marketing Services Providers we work with are strictly limited to only those organisations who we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance relating to Data Protection. We will share your data under strict licence terms and using the legal basis of legitimate interests with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels. This will mean that you receive advertising from organisations within the industry sectors listed above that is more relevant to you, via direct mail or when you visit a website, mobile app or watch TV. The Marketing Services Providers will not however advertise their own products or services to you.
They link the personal information we share with them to cookies stored on your browser or device, which will collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information.
Profiling
Profiling enables organisations to better understand who their customers are so they can make their marketing communications more relevant. We use the information you provide to match with our clients’ data so that they will better understand the characteristics of their customers, such as age, hobbies and interests. This only happens when you are both on The Energy Saving Centre Limited database and you are a customer of our client.
We do not give them specific information about you, but we will tell them how many of their customers are male/female or live in a certain city. We also help identify whether you have similar attributes to a typical customer of our client, so they can target you with offers of goods and services tailored to you.
Profiling enables organisations to segment or group people based on characteristics they may have in common with others. An organisation can then tailor their marketing communication accordingly. For example, if a client is marketing car insurance for new drivers, targeting people based on age would prevent them contacting older people who may have been driving for some time.
Profiling has many benefits for individuals. It can provide access to products or services more likely to be of interest to them, they can receive relevant offers and improved trust in the way personal data is being used. It may also help reduce nuisance caused by receiving products and offers that are not relevant or targeted correctly.
However, the ICO states that profiling could restrict the individual’s freedom to choose or cause discrimination. Therefore, before carrying out profiling on behalf of our clients, we conduct due diligence to ensure that the purpose remains in line with the information set out in this privacy notice. We will also never profile you based on ethnicity, religion, politics or health as these are not valid reasons for which you should be targeted for marketing purposes and nor do we collect this information.
We also do not make automated decisions about you which have a negative impact on your rights. Marketing Services Providers we share your data with can also use profiling to target you for marketing purposes. You can ask us to stop using your data in this way at any time.
How long will we keep your data for?
The law allows us to retain your data for as long as it is required for the purposes for which it was collected; we will retain your data for as long as it remains accurate and up to date; and most importantly, for as long as long as you are happy for us to do so.
In addition, to help us maintain the most recent indication of your marketing and data processing preferences, we will provide you with ongoing reminders of your data subject rights with access to this privacy policy. We refer to this as engagement or notification recency. Therefore, our data retention policy considers the purpose, the legal basis under which it is processed and your most recent engagement.
In addition, when completing a lifestyle survey, you may provide us with information such as the make and model of your car or the newspaper you read. Where information such as this has less use over time, it will be removed sooner than the retention periods detailed above.
It is important that the personal data we process is accurate and up to date. Therefore, we regularly refresh the database against suppression lists and remove those who no longer wish to be contacted. As we explain in the section, ‘What are your rights?’ you can withdraw your consent to us at any time.
Data Collection from other sources:
In order to keep consumer records as up to date as possible we use third party products to help us verify and suppress data.
From time to time, we will also use third parties to supply data subjects’ personal information to us for marketing purposes.
When we do collect information from third parties, we always check that they have a valid lawful basis to process and share your data with us.
Your Data Protection Rights
You have several rights under data protection law, including:
In writing to:The Data Protection Officer, The Ene In writing to rgy Saving Centre Limited, Vaughan Chambers, Vaughan Road, Harpenden, United Kingdom, AL5 4EE;
By email to: compliance@theenergysavingcentre.co.uk; or by telephone on: 01923972275
Security
All third-party users of your data are required to adopt and implement best practice security measures to prevent the loss of or unauthorised access to your personal information. If you have any queries or concerns about the data usage please contact us by emailing us at compliance@theenergysavingcentre.co.uk.
Internet-based transfers
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
International Data Transfers
External third-party service providers who may process personal data on our behalf may be based outside the UK or EEA so their processing of your personal data will involve a transfer of data outside the UK or EEA
Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring that appropriate safeguards are implemented. For example, we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data, where we have adopted standard contractual clauses approved for use in the UK and EEA to safeguard the data, or where a derogation applies (for example, if you have given consent to the transfer).
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or EEA.
Amendments
Please note that this privacy policy is subject to change from time to time. It was last updated 26 March 2025
Sponsor List:
Data Mixx Ltd – No. 10432250
The Old Barn, Lower Eashing, Godalming, Surrey, United Kingdom, GU7 2QF
Sectors: Provision of consumer data for marketing purposes.
Channel: Telephone, Email, Post
https://www.datamixx.co.uk/how-we-process-data
The Football Pools Ltd – No. 10573569
Walton House, 55 Charnock Road, Liverpool, L67 1AA
Sector: Online Lottery
Channel: Telephone, Email, Facebook Custom Audience
www.footballpools.com/static/privacy-policy
Prosperous Life Limited – Reg- 10577301
11 Warren Road, Cheadle Hulme, Cheshire, SK8 5AA
Sector: Prepaid funeral plan companies
Channel: Telephone, SMS, Email and Post
https://www.prosperous-life.co.uk/privacy-policy/
Switch Health Ltd – No. 08593217
Pillar & Lucy House, Merchants Road, Gloucester, GL2 5RG
Sector: Switch Health is an insurance company offering Life Insurance, Health and Company insurances.
Channel: Telephone
https://www.switchhealth.co.uk/privacy-policy/
SO Energy Trading Ltd – No. 09263295
107 Power Road, London, W4 5PY, United Kingdom
Sector: Utility supplier
Channel: Telephone, Email
Virgin Media Ltd – No. 02591237
500 Brook Drive, Reading, RG2 6UU
Sector: Utility supplier
Channel: Telephone, Email
https://www.virginmedia.com/shop/the-legal-stuff/privacy-policy
Datablazers Inc. Trading as MATTERS FAMILY: Money Matters; Household Matters; Consumer Matters; Important Matters
Level 5 Richville Corporate Tower, Madrigal Business Park, Brgy Ayala Alabang, Muntinlupa City 1780 Philippines.
UK Representative Details – Data Rep Service, London, United Kingdom, 120 High Road, London. N2 9ED, ICO Number: ZA844090
Sector: Provision of consumer data for marketing purposes
Channel: Email, Telephone, Postal and SMS
Brand Webpage: https://mhcimatters-ph.com/
Bulb Energy
155 Bishopgate, London, EC2M 3TQ.
Sector: Utility supplier
Channel: Telephone
ESB Energy Ltd
Peter House, Oxford Street, Manchester, M1 5AN
Sector: Utility supplier
Channel: Telephone
https://www.esbenergy.co.uk/privacy
Homeshield Direct Limited
168 Church Road, Hove, BN3 2DL
Sector: Appliance Cover
Channel: Telephone, SMS, Email and Post
Easy Cover LTD. – reg. 11338333
Topley House, 52 Wash Lane, Bury, Lancashire, United Kingdom, BL9 6AS.
Sector: Easy Cover is an insurance company providing a wide range of insurances
Channel: Email, Telephone, Postal and SMS
http://simply-cover.co.uk/privacy-policy/
All Sorted Financial Planning Limited – Reg. – 10459785
1st Floor, Clare House, 166 Lord Street, Southport, Merseyside, PR9 0QA
Sector: ASFP is an Insurance company dealing in Life Insurance, Home Insurance, Diabetic Insurance
Channel: Telephone, SMS, Email and Post
https://www.allsortedfp.co.uk/privacy-policy
Broad Oak Properties Limited – Reg – 04375334
Green Head, Kingsley Moor, Stoke-on-Trent, Staffordshire, ST10 2EL
Sector: Broad Oak deals with wide range of products such as Property, renovated properties either for sale or rent, Heating Industry including Gas Central Heating, Oil and LPG
Channel: Telephone, SMS, Email and Post
https://www.broadoakproperties.co.uk/privacy-policy
Scottish Power Energy Retail Ltd – Reg – SC190287
320 St Vincent Street, Glasgow G2 5AD
Sector: Utility supplier
Channel: Telephone, SMS, Email and Post
https://www.scottishpower.co.uk/legal/privacy-policy
Repair & Assure Limited – Reg – 10539230
Suite C, Second Floor, Redhill Chambers, 2d, High Street, Redhill, England, RH1 1RJ
Sector: Repair Assure offers covering an appliance, or booking a repair for white goods
Channel: Telephone, SMS, Email and Post
https://repairandassure.com/repairandassure/dev/privacy-statement/
Ensure Protect – Reg – 10666167
24 Rectory Road, West Bridgford, Nottingham. NG2 6BG
Sector: Ensure Protection Ltd is catering several products such as Life Insurance, Mortgage protection, Income Protection
Channel: Telephone, SMS, Email and Post
https://www.ensureprotection.co.uk/privacy-policy/
Interactive results – Reg – SC487971
21 Blythswood square, Glasgow, Scotland, G2 4BL
Sector: Provision of consumer data for marketing purposes
Channel: Telephone, SMS, Email and Post
https://www.interactiveresults.co.uk/privacy-policy
Augeo Corp PTY LTD – Reg – 2020/212208/07
35 Island Circle, Riverhorse Valley, Durban South Africa
Sector: Energy Sales and Funeral Sales
Channel: Telephone
Privacy Policy not available on website due to review. Hence can be emailed when required.
Crown Glazing Limited – Reg – 11768116
Unit 7 Navigation Business Village, Navigation Way, Preston, PR2 2YP
Sector – Crown Glazing Ltd specialising in design, manufacturing and the installation of Windows and Doors, Rubber Roofs and Replacement Glass, providing top-quality service and industry-leading products
Channel: Telephone, SMS, Email and Post
Privacy Policy not available on website due to review. Hence can be emailed when required.
Complete Review LTD. – reg. 11749062
123 WELLINGTON ROAD SOUTH, STOCKPORT, SK1 3TH
Sector: Complete Review is catering several products such as Life Insurance, Mortgage protection, Income Protection
Channel: Email, Telephone, Postal and SMS
https://complete-review.co.uk/privacy-policy
Protec Insulation Services Ltd. – reg. 11317701
Protec Offices, Clifden Park, Carminnow Cross, Bodmin, PL30 4AW
Sector: Spray foam insulation,
Channel: Telephone
https://protecinsulation.com/wp-content/uploads/2022/03/Privacy-Policy.pdf
Eco Spray-Foam Systems Ltd. – reg. 08319467
Unit 2 The Elms Industrial Estate, Harold Wood, Essex, RM3 0JU
Sector: Specialise in insulation
Channel: Telephone
https://www.sprayfoam.co.uk/privacy-policy.html
The Super Marketing Group Limited – reg. 10297568
124 Finchley Road, London, England, NW3 5JS
Sector: Reward loyalty Program
Channel: Telephone
https://www.thesupermarketinggroup.com/privacy-policy/
Home Logic UK Limited – reg. 09125321
c/o HJS Accountants, 12-14 Carlton Place, Southampton SO15 2EA
Sector: Home Improvement
Channel: Telephone
https://www.homelogic.co.uk/privacy
365Windows Ltd t/a Ecosave365 – reg. 12775972
82 Kings Street, Manchester; M2 4WQ
Sector: Home Improvement
https://ecosave365.co.uk/privacy-policy/
More Living Renovations
Unit 16, Block 6, Blantyre Industrial Estate
Blantyre, Glasgow, G72 0UP
Sector: Home Improvement
https://www.more-living.co.uk/
Renewable Green Homes Ltd
Unit R04, Titan House, Titan Rd
Cardiff CF24 5BS
Sector: Home Improvement/Insulation
https://renewablegreenhomes.com/?page_id=237
Law Room Solicitors Limited
489-493 Bolton Road, Swinton,
Manchester, M27 8QT
Sector: Solicitors
Trusted Home Solutions Limited
61 Central Avenue Astra House, Christy Way,
Sector: Energy 7 Solar
https://trustedhomesolutions.co.uk/privacy-policy/
Insure My Life Limited
63 Charles Street; Milford Haven; Pembrokeshire; SA73 2HA
Sector: Insurance
Broad Oak Properties Ltd
Broad Oak Estate, Broad Oak Lane, Green Head, Kingsley Moor, Stoke-on-Trent, Staffordshire, ST10 2EL
Sector – Home Improvement
https://www.broadoakproperties.co.uk/privacy-policy
Tomato Energy Limited
Devonshire House. Basingstoke, Hampshire, RG24 8PE
Sector: Utility
Channel: Telephone, SMS, Email and Post
https://www.tomato.energy/assets/documents/Privacy_Notice.pdf
Homeshield Limited Limited
168 Church Road, Hove, BN3 2DL 168 Church Road, Hove, BN3 2DL
Sector: Appliance Cover
Channel: Telephone, SMS, Email and Post
Bill Compare
1st Floor, Erskine House, 1 North Avenue, Clydebank Business Park, Clydebank, West Dunbartonshire, G81 2DR
Sector: Provision of consumer data for marketing purposes
Channel: Telephone, SMS, Email and Post
https://www.billcompare.co.uk/privacy